At VerifyVend, we strive to provide a seamless and reliable service. All prepaid card loads are final, and no refunds are allowed once a load transaction has been completed. Please ensure that you review all transaction details carefully before confirming any load. For any inquiries regarding your transaction, please contact our support team via the ticket that was opened upon your purchase. Our team is here to provide assistance and resolve any questions you may have.support@verifyvend.com